Privacy Policy

Astro Darshi ("we", "us", or "our") operates https://www.astrodarshi.com and provides Vedic astrology consultations, tarot readings, matrimonial services, and authentic gemstones through our Astromall store. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website, book a consultation, or make a purchase.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

We may collect the following types of information:

• Personal details: name, email address, phone number, and postal address
• Birth details: date, time, and place of birth (required for astrological consultations)
• Payment information: transaction IDs and payment status (processed securely via Razorpay; we do not store card or UPI credentials)
• Order details: products purchased, delivery address, and order history
• Communication data: messages sent through our contact form, WhatsApp, email, or phone
• Technical data: IP address, browser type, device information, and cookies for website functionality

We use your information for the following purposes:

• To provide astrology consultations, tarot readings, and related services
• To process and fulfil gemstone and product orders
• To communicate appointment confirmations, order updates, and customer support
• To process payments through our authorised payment gateway partner
• To improve our website, services, and user experience
• To comply with applicable laws and resolve disputes

We do not sell, rent, or trade your personal information or birth details to third parties for marketing purposes.

Online payments on our website are processed through Razorpay, a PCI-DSS compliant payment gateway. When you make a payment, your financial data is transmitted directly to Razorpay and is subject to Razorpay's privacy policy. We only receive confirmation of payment status and transaction references necessary to fulfil your order or booking.

We may share your information only in the following circumstances:

• With payment processors (e.g. Razorpay) to complete transactions
• With courier and logistics partners to deliver physical products
• With service providers who assist in website hosting and analytics (under confidentiality agreements)
• When required by law, court order, or government authority

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes secure HTTPS connections, access controls, and secure database storage. However, no method of transmission over the internet is 100% secure.

We retain your personal information for as long as necessary to provide our services, fulfil orders, comply with legal obligations, and resolve disputes. Consultation records and order history may be retained for up to 7 years for accounting and legal purposes.

Our website uses cookies and similar technologies to remember your preferences, analyse traffic, and improve functionality. You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to legal and contractual obligations
• Withdraw consent for marketing communications at any time

To exercise these rights, contact us at hello@astroDarshi.com.

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

For privacy-related questions or requests, contact:

• Astro Darshi
• Email: hello@astroDarshi.com
• Phone: +91 123456780
• Address: Lucknow, Uttar Pradesh 226001, India
• Website: https://www.astrodarshi.com/contact